Privacy Policy
Effective Date: 19 June, 2023
Brand Name: Glow fits
Contact Email: care@glowfits.com
1. Information We Collect & How We Collect It
Glowfits (“we,” “us,” or “our”) highly values your privacy and is committed to maintaining the confidentiality of your personal information. When you visit our website, create an account, place an order, subscribe to newsletters, contact customer support, or interact with our social media and promotional campaigns, we may collect various forms of data. This includes personal information such as your full name, email address, contact number, shipping and billing addresses, and payment details (processed securely via third-party gateways). In addition, when you voluntarily create an account, we store your encrypted login credentials, order history, saved preferences (e.g., lingerie style, sizing), and saved shipping addresses—enhancing your shopping experience and simplifying repeat purchases. While browsing our website or interacting with us digitally, we may also gather non-personal data, including your IP address, device type, browser version, pages viewed, time and date of visits, referring URLs, and duration of visit. We collect this technical information using cookies, web beacons, server logs, analytics tools, and similar tracking technologies. You may decline cookies via browser settings, but note that disabling them may prevent you from using certain website features like saved carts and personalized recommendations.
2. How We Use & Share Your Data
Your information serves essential functions at Glowfits, including enabling us to process and fulfill orders, send order confirmations, shipping updates, and deliver customer support at care@glowfits.com. It also aids us in customizing your browsing experience—recommending products based on preference, purchase history, and popular lingerie trends in Pakistan and beyond. From a marketing standpoint, with your explicit consent, we may send you promotional emails, newsletters, new-collection previews, and exclusive discount opportunities. All marketing communications include an easy unsubscribe option. Moreover, we analyze aggregated, non-identifiable data to understand shopping patterns, improve website navigation, optimize site speed, and tailor our lingerie lineup to fulfill your fashion needs. On the security front, your information helps us detect and prevent fraudulent orders, unauthorized access, or other malicious activity. We may share specific personal data with trusted third parties under strict confidentiality agreements, including:
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Shipping Partners: to deliver your items within 3–5 business days;
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Payment Gateways: for secure transaction processing;
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Email & Marketing Platforms: used sparingly for order confirmations and, with consent, promotions;
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IT and Analytics Vendors: for site maintenance, security, and business intelligence purposes.
We will never sell, rent, or trade your data to unrelated third parties. However, we may disclose your information when required by law—such as in response to a court order or legal request—or to protect our legal rights, comply with regulations, or prevent fraud or wrongdoing.
3. Cookies, Data Security & Your Rights
We use cookies, pixel tags, local storage, and similar technologies for session management, remembering preferences, enhancing security, and gaining analytical insights about your navigation flow—for instance, when viewing our latest lingerie collections, switching between size guides, or tracking cart abandonment. Marketing cookies are only used when you expressly consent, and can be disabled at any time via cookie banner or browser settings. We implement robust data security measures such as SSL/TLS encryption, secure payment gateways, hashing of passwords, and storing sensitive data only with compliant service providers. Our internal systems enforce role-based access controls and undergo routine security audits and software updates. While we take industry-standard precautions, no online transmission is entirely risk-free; customers sending sensitive information do so at their own discretion, and Glowfits cannot guarantee USB-level protection.
Under global privacy frameworks—including the Pakistan Personal Data Protection Bill, GDPR (for EU customers), and other local laws—you have the following rights regarding your personal information:
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Access: Request copies of the data we hold about you.
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Rectification: Update or correct inaccuracies in your data (e.g., wrong shipping address).
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Erasure: Request deletion of your data, subject to order fulfillment, warranty, accounting, or legal obligations.
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Restriction: Limit certain processing activities (e.g., stop receiving marketing emails).
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Portability: Receive your data in a structured, commonly used, machine-readable format.
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Objection: Object to processing for direct marketing or profiling purposes.
To exercise any of these rights, please email us at care@glowfits.com with your name, email address, and a description of your request. We will respond within a reasonable time frame—as required by applicable law—but no later than 30 days of receiving your request. Glowfits reserves the right to verify your identity before releasing or modifying sensitive information.
4. Third-Party Links, Children’s Privacy, International Transfers & Policy Updates
Our website may contain links to third-party platforms—like social media sites, influencers’ pages, and online payment portals. We do not control these external services, and are not responsible for their privacy practices. We encourage you to read their respective privacy policies before interacting or sharing personal data. Glowfits does not knowingly collect personal information from individuals under 13 years old. If a parent or guardian believes we have gathered data from a minor, please contact us at care@glowfits.com—so we can promptly remove the information in accordance with law. Because our operations are based in Pakistan, your data will be processed and stored on servers within Pakistan and possibly on third-party servers abroad, in countries that may have different data protection standards. By using our services and placing an order, you consent to this international transfer and storage of your information. We hold the right to modify this Privacy Policy at any time to accommodate new services, changes in legal requirements, or business operations. Revisions will be published here with an updated “Effective Date.” We recommend that you review this page periodically—especially before purchasing or signing up for promotions. Continued usage of the site after policy updates constitutes acceptance of those changes.
5. Contact Us
If you have any questions, concerns or requests related to your privacy, or if you wish to update, port, or remove your personal data, please reach out to us:
Email: care@glowfits.com
Subject Line Suggestions:
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“Access My Data – Privacy Policy”
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“Correct My Information – Glowfits”
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“Delete My Account”
Our dedicated support team will strive to acknowledge receipt within 3 business days and resolve your request as swiftly as possible. Thank you for trusting Glowfits—we appreciate your business and are committed to protecting your privacy every step of the way.
